Choose and Book

Hmmm, I'm not usually a fan of systems where people have been replaced by machines, automated phone systems, computer booking systems, call centres in Bangalore or the horrendous scan & bag your own stuff tills in many major supermarkets. (what on earth is the TGWU playing at?)

Anyway, I've been referred back to the neurologist who made my initial diagnosis of PVFS. This has been prompted by 7 months of B12 injections that have done precisely nothing. So, I think I'm due an upgrade now to something more horrendous.

This said, the NHS 'Choose and Book' system I used today was:

• quicker than phoning up
• cheaper than phoning up
• easy to use
• straightforward and intuitive

Blimey, what next?